Privacy Policy
General
We are committed to protecting and respecting your privacy.
The Policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. This Policy covers, without limitation, your interaction with and use of our website, https://mizafoods.com (the “Site”). By using our Site you consent to the collection and use of the information you provide to us, as outlined in this Policy.
We may change the Policy from time to time and without notice, so make sure you check back occasionally. If we change the Policy, we will publish those changes on this page.
Our Site is not intended for children and we do not knowingly collect data relaå`ting to children.
Business Owner and Data Controller: Elena Cove is the controller and responsible for your personal data. References to "Miza", "we", "us" or "our" are to the business owner/data controller.
Contact details: If you have any questions about this Policy please contact us by email: nuju.elena@gmail.com
If you’re unhappy about anything to do with this Policy or your data, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we hope you would contact us first and we promise to do all we can to help sort things out.
Collection and use of personal information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or Products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Additionally when you make a purchase or attempt to make a purchase through the Site or register for our newsletter, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. We use this information to send you newsletters if you’ve opted-in to receive them , and to fulfil orders. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.
We do not collect any Special categories of Personal Data about you. ‘Special’ categories of personal data include details of your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data, criminal convictions and offences.
Use of cookies
A cookie allows us and our website host Cargo to analyse traffic patterns to our Site. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our Site. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.
Links to other websites
Our Site may include links to third-party websites, plug-ins and applications. If you click on those links or enable those connections it may allow third parties to collect or share data about you. Please understand that we don’t control these third-party websites and aren't responsible for their privacy statements so it’s important that if you do use any of these links you should read their privacy policy.
Social media and other platforms
We may use social media and other similar platforms such as Instagram or Facebook to interact with our customers. When this happens you will have a direct relationship with these platforms and agree to their terms of use. We only have information that you have agreed for us to access through these platforms. We are not responsible for these platforms and how they manage your data. Should you have any privacy related questions please contact them. If you have any questions about our social media activity please contact us.
What if you don’t provide personal data?
Sometimes we might need to collect personal data by law, or under the terms of a contract we have with you. If you don’t provide that data we may not be able to perform the contract we have or are trying to enter into with you. We’ll always let you know if we don’t have enough data or if we need to cancel the contract because we can’t provide the service without it.
How do we use your personal data?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We use several products to analyse traffic to our Site in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics.
We use mailchimp as our marketing automation platform. By proceeding to use this Site, you acknowledge that the information you provide will be transferred to mailchimp for processing in accordance with their privacy policy and their terms.
You agree that we have the right to share such portions of your personal information as may be appropriate with selected third parties including:
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business partners
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suppliers
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sub-contractors for the performance of any contract we enter into with either them or you.
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professional organisations involved in the provision of services, such as Cargo.
You may also opt-out at any time by emailing nuju.elena@gmail.com
How do we store, use, share and disclose our site visitors' personal information?
Our business is hosted on the https://cargo.site platform (“Cargo”). Cargo provides us with the online platform that allows us to promote our services to you. Cargo may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:
Third Party Service Providers
Cargo has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance their own. These include hosting services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and their legal and financial advisors (collectively, “Third Party Service Provider(s)”).
Cargo may share the following categories of Personal Information with Third Party Service Providers for a business purpose:
* identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers
* commercial information, for example information regarding products or services purchased, obtained, or considered
Law Enforcement, Legal Requests and Duties
We or Cargo may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if they have a good faith belief that the law requires them to do so, with or without notice to you.
Data retention
We and Cargo may retain your Personal Information for as long as is needed to fulfil the purpose for which it was collected.
Security
Cargo has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Including the transmission of sensitive payment information (such as a credit card number) through their designated purchase forms is protected by an industry standard SSL/TLS encrypted connection . They also regularly monitor their systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of Cargo Services and protection of users’ privacy.
Regardless of the measures and efforts taken by Cargo, we cannot and do not guarantee the absolute protection and security of your Personal Information.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
How do we communicate with you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Promotional offers from us
We may use your Personal Information to get an idea of what we think may be of interest to you. If you have requested information from us and have not opted out of marketing then we might send you information about what we are doing as a business from time to time.
Opting out
You can always opt out. If you want us or third parties to stop sending you marketing messages at any time then just follow the opt-out links on any marketing message sent to you.
Data Rectification
You have the right to request your data to be updated whenever you think it is appropriate.
Right to be Forgotten
Use this option if you want to remove your personal and other data from records. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
Cookie Policy
Strictly necessary cookies. These are cookies needed for the operation of our Site or processing transactions.
Our Site host, Cargo use cookies for important reasons, such as:
- To provide a great experience for visitors and customers for example, cookies that enable you to log into secure areas of our Site, use a shopping cart or make use of e-billing services.
- To identify your registered members (users who register to our Site).
- To monitor and analyse the performance, operation and effectiveness of Cargo's platform.
- To ensure the Cargo platform is secure and safe to use.
Analytical or performance cookies. We may use these to recognise and count visitors to our Site and see how visitors use our Site. We can use these to improve the way our Site works e.g. to make sure users are able to find what they are looking for easily.
Functionality cookies. We may use these to recognise you when you return to our Site so we can improve your experience and personalise our content for you by remembering your user name and your preferences.
Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. This enables us to tailor our Site and any advertising displayed to your interests. Having these cookies won’t increase the number of ads you see but means they will be more relevant. We may also share this information with third parties for the same purpose.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Cookies make your visit to our site quicker and easy. But you can block cookies by activating the setting on your browser that allows you to refuse the setting of some or all cookies. But remember if you do that you may not be able to access all or parts of our Site.
If you want to know more about cookies go to https://www.allaboutcookies.org
